[Sigia-l] Help! New job ... terrible knowledge management

[Anne Hjortshoj]

I sympathize with you. It's not easy watching a project veer off in a
direction that you know to be bad.

However:

> After a year of seeking employment as an IA, I finally did a bit of a
> career switch, and have been hired as a researcher/analyst at a
> government contractor. 

So... your role is not that of an IA. 

Two observations:

When you work for a web consultancy, and your company is hired to work for
a client, it's a lot easier to raise a flag and point out problems,
because that's what the client expects. The web consultancy has a mandate
to fix what's wrong.

In your situation, you have no mandate. You weren't hired as an IA, and it
it sounds like the organization doesn't think anything's broken. So your
comments may not be received well.

> I just sat through three meetings where everything I said was basically
> dismissed out of hand. They kept saying the process was "straightforward" 
> and that people needed "training", all in the same sentence. this is so
> totally screwed up.

My recommmendation is to document your comments and submit them to anyone 
you consider an ally. Or just file them away for future reference, and
gently re-introduce them when it becomes clear that the km app isn't
working well. 

-Anne