[Sigia-l] various definitions of 'information'

[David Heller]

Christina, regarding Experience Design and whether or not you can design
an experience. ... You don't have to look any further than Disney World.
Talk about the best experience designers. Now for some it is a negative
experience, but it is a highly controlled very designed experience, from
the moment you get off the airplane in Orlando (sometimes even on the
airplane), to the moment you hit the hotels and parking lots and get on
the first rollercoaster. Everything is designed.

But I think that George talked more genericly about experience design in
other non-digital worlds, especially architecture. But for me I think
the theories around "branding" is what speaks loudest to digital
experience design. Where most UCD work concentrates on the usefulness
and usability of the product, experience design takes it a step further
and says that emotion adds to effectiveness and sellability of product
or service. I don't think Don Norman would call the recent stuff he's
been putting out there as ED, but his fixation on beauty and emotion of
late seems to fit within this.

-- dave

David Heller
Sr. User Interface Designer
Documentum: The Leader in Enterprise Content Management
925.600.5636
 
david.heller at documentum.com
http://www.documentum.com/
AIM: bolinhanyc  //  Yahoo: dave_ux  //  MSN: hippiefunk at hotmail.com
 
--"If it isn't useful, it will never be usable."