[Sigia-l] : Moderately abusive user experience

[Cinnamon Melchor]

Ooh, ooh, I've got one!

About after you log in to Sprint PCS to manage your account, you see the
"Welcome, [insert name]. You own [make and model number] phone. Buy
accessories?" ... which boots you back out to the non-logged in site where
you need to start hunting down accessories for your phone. Your phone
make/model does not carry through.

Hey, at least there's still a market for us!

Cheers,
Cinnamon


Cinnamon Melchor | Sapient
1515 North Courthouse Road
Arlington, Virginia 22201
e: cmelchor at sapient.com 

-----Original Message-----
From: Laura Norvig [mailto:lauran at etr.org] 
Sent: Tuesday, April 09, 2002 1:52 PM
To: sigia-l at asis.org
Subject: [Sigia-l] Re: SIGIA-L: Most abusive user experience?


I just got abused in a nicely laid out printed mailing from Principal 
Financial, which holds my rollover IRA. Announcing their new online 
services in a sidebar they gave the simple login instructions:
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mail.asis.org/mailman/private/sigia-l/attachments/20020409/4b12b439/attachment.html