[Asis-l] Position Available: Training and Member Services Coordinator (Washington DC)

[Patty De Anda]

Library Associates Companies (LAC) seeks Training and Member Services Coordinator on behalf of our client, a leading computer library service center located in Washington D.C. The ideal candidate is an experienced trainer with a strong customer service orientation and understanding of e-learning methodologies who will provide training, support, and services to libraries and cultural heritage institutions in Washington D.C., Maryland and Virginia. Competitive compensation and benefits.
 
Responsibilities:
 
*         Training (50%): design, development, coordination, delivery and assessment of training annual training plans and courses in support of member needs.  
*         Member support and relations (20%): Provide members with membership, product and service support through email, telephone, conferences, seminars and workshops.  
*         Works in collaboration with other client staff, client centers and regional network providers to develop programming and provide services. (10%) 
*         Stays abreast of client product development in order to effectively communicate and support member services, trends and sales. (10%) 
*         Develops and manages new member/new service training activities to ensure effective use program. (10%)
 
Qualifications:
 
*         MLS or similar background and experience in libraries and/or information industry
*         Experience in e-learning methodologies 
*         3-5 years of professional experience in a training capacity
*         Knowledge of adult learning theory and practice
*         Extensive library and information industry knowledge
*         Excellent verbal and written communication skills 
*         Experience working in a team environment
 
To Apply:

* For immediate consideration please email your cover letter and resume to the attention of Kathleen Schmidt to,  jobs at libraryassociates.com, with a courtesy copy to Kathleen at libraryassociates.com;
* Please reference the position title in the subject line of your email.
* Library Associates Companies is an Equal Opportunity/Affirmative Action employer that values diversity in the workforce. 



 
Patty De Anda
Communications Coordinator
Library Associates Companies

8383 Wilshire Boulevard, Suite 355
Beverly Hills, CA 90211
800 987 6794 toll free
323 302 9439 local
323 852 1093 fax
www.libraryassociates.com
pdeanda at libraryassociates.com
 
The information contained in this e-mail message is privileged, confidential, and protected from disclosure. If you are not the intended recipient, any dissemination or copying is strictly prohibited. If you think that you have received this e-mail message in error, please e-mail the sender.