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The Turn to the Social=20
Making Cooperative Work Visible
Ethnography: An Informal Mode of Description and Analysis
Analysing Cooperative Work: Sacks and Garfinkel
Representing Cooperative Work=20
Work Studies and Design
The Role of Ethnomethodological Studies of Work in Design
Using Ethnography to Give Form to Design (The Bricoleur's Craft)
Evaluating Systems Support for Cooperative Work
Prototyping Methodology
Evaluation of Prototypes
Cooperative Design in Action
Summary
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I am sharing this new book with this list, although I have not read it
yet (just released), because it touches on Ethnomethodological
approaches to design which represents a *real departure* from the
unfortunate linear approaches prevalent in today's system design.=20

It is refreshing to see acknowledgement of the *social aspects* of
system design as paramount, which it must be, and a 'turn to the social'
("From Human Factors to Human Actors").=20

Attention to *social circumstance* (not simple-minded demography or
ethnography, but methods which create these) provides a push of *real
insight* which can move the entire design field out of a muddy rut of
institutionalized narrow-mindedness.

It is now time to give proper due to the study of the social
organization of space and place from the largely unnoticed point-of-view
of *social action* (as opposed to the analyst's perspective of
reflection).

It is time to adopt a more *interactionist attitude* to design.
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