[Sigia-l] "Head of Customer Experience, London, £55,000+"

[Ben Clarfelt]

Amazing full service digital agency seeks a Head of Customer Experience to
join their award winning team. 

 

My client is at the height of digital and works with an impressive folio of
multi-platform delivery. It holds an impressive branch of clients from
e-commerce, corporate, e-learning and public sectors. 

 

Your role will consist of leading, managing, implementing, shaping and
growing the whole UX department. Your role will be split into delivery, R&D,
and UX. It is important you know and have implemented a whole array of
upfront research to inform your design, including ethnographic and
contextual studies. Ultimately you will be championing the needs of the user
in the process of developing digital campaigns and products through an range
of UCD methodologies.

 

You will be working across huge web and mobile projects and will ultimately
be defining their UX methodology. 

 

It is vital that you can influence and prove yourself to be a great client
facer. Being strong in brand knowledge and having experience and an
understanding of how behavioural patterns and certain brands affect the user
is an added benefit, but not essential. It's also vital you are always up to
date with best practices and methodologies to realise the customer
experience aims of their clients. 

 

Around 5+ years' experience. 

 

If you are currently a Head of UX or CE who is looking to move to a new
exciting challenge or maybe a lead UX who is looking to step up and further
their career then send your CV to ben at zebrapeople.com 

 

Salary; £55,000+

 

Location; East London

 

 

zebrapeople120x90

 

Ben Clarfelt

Digital Consultant

 

t: 0207 729 4771

m: 07967 313466

 

 <http://www.zebrapeople.com/> www.zebrapeople.com

 

Follow us on Twitter:  <http://twitter.com/zebrapeople>
http://twitter.com/zebrapeople

 

Thanks to all who participated and attended UX People to make it a success!

Register your interest for details of our next event, to be held in autumn
2010  <http://www.uxpeople.co.uk/2010> www.uxpeople.co.uk/2010    

 

Zebra People now offers a £300 referral fee upon the successful placement of
candidates.

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