[Sigia-l] Learning and development on company intranets

[Jonathan Culling]

Hi everyone,

Please excuse the cross-posting. I'm after some advice on learning and development for a large global intranet.

We are currently designing a global intranet for one of our clients and they have asked us to come up with some examples of how other people have executed the 'Learning and Development' sections on their intranet. Obviously this is quite tricky because we have no access to other intranets. We've looked through the 2008 Nielsen Intranet  Annual, but only came up with scraps on the subject.

Here's some background:

*         The business is made up of many business units based in countries around the world,

*         The intranet has global, departmental, regional and business unit-specific sections for content provided by those groups and relevant to those audiences,

*         Learning and development can also be segmented in the same way (for example, induction to the Prague office, global training for managers),

*         English is the main business language of the intranet, but some regions and countries (for example, Latin America) have sections in the local language,

*         e-Learning is provided for some topics, and this is available on a separate site.

Please can you give us any solid examples of:

*         Best practice in online learning and development,

*         Best practice on content segmentation for large multi-national intranet sites,

*         Aggregation of learning content into one place for each user, especially if the content itself resides in several different locations,

*         Good online resources for intranet design.

Thanks for taking the time to respond.

Yours,
Jonathan

====================
Jonathan Culling
User Experience Director
Delaney Knox Lund Warren & Partners
25 Wellington Street, Covent Garden, London WC2E 7DA
M: 07803 128046
D: 020 7438 7173


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