[Sigia-l] Tools vs. Services

[Judith.A.Blankman at wellsfargo.com]

I was the information architect for the Stanford University Libraries
redesign back in 2003 that comprised one main site and 16 branch
websites. We learned that Research was an important piece to pull out
from the other services and looked at Services as more functional
assistance like interlibrary lending vs. resesarch information or
subject matter experts. 

See their site:  http://library.stanford.edu

We also spent a lot of time looking at other university library sites.
My favorite was from Indiana University. http://www.libraries.iub.edu/

Judith

....................................................
Judith Blankman |  Sr. Information Architect 
Wells Fargo Corporate HR | Team Member Marketing
415.396.2465
judith.a.blankman at wellsfargo.com
 

-----Original Message-----
From: sigia-l-bounces at asis.org [mailto:sigia-l-bounces at asis.org] On
Behalf Of Roger Zender
Sent: Tuesday, May 01, 2007 7:10 AM
To: sigia-l at asis.org
Subject: [Sigia-l] Tools vs. Services


Hi,

I'm curious about this lists' response to an issue we're having...   
We're working on our library's new website sitemap.  We're working with
consultants, and they have suggested a 5 tier sitemap:

- Services
- Collections
- Research Tools
- Who We Are
- Connect w/ Us

The problem I'm having is distinguishing between Services & Tools.   
I'm actually hoping to combine these areas (to accommodate our ideal
design), but our developers think the distinction is clear and want to
keep it.  For instance, they want us to put our Librarian-created
Subject Guides under Research Tools, but I don't see why this couldn't
just as easily be a Service.  Services already contains things like
"Course Reserves" "Tutorials" and our pages on  
"Information Literacy."    Other items they have in Research Tools  
include "Refworks", our "Copyright" pages and our "Citation & Style
Guides."

I think we're really getting down to semantics here, so this question is
more about the general difference between Services & Tools.  Have any of
you struggled with this distinction?

Thank you,
Roger


------------
IA Summit 2008: "Experiencing Information" 
April 10-14, 2008, Miami, Florida

-----
When replying, please *trim your post* as much as possible.
*Plain text, please; NO Attachments

Searchable Archive at http://www.info-arch.org/lists/sigia-l/
________________________________________
Sigia-l mailing list -- post to: Sigia-l at asis.org Changes to
subscription: http://mail.asis.org/mailman/listinfo/sigia-l