[Sigia-l] Design: Dictatorship or democracy?

[James Aylett]

Maria wrote:

> One rather stellar example I've found is the moo.com ordering process,
> which involves selecting images (stored on a user's local system or on
> a photo service like flickr) for printing onto moo cards and related
> products. I don't know how they designed it, but every step of the
> process and experience was clearly very well thought out all the way
> to the way the physical product is packaged and delivered.

I seem to remember when they launched they showed a load of photos of their
design process, including lots and lots of post-its all over the wall trying
to figure out these things. They're probably lying around on Flickr somewhere.

James