[Sigia-l] Computer scientists and engineers thinking about user acceptance and social adoption?

[Ziya Oz]

Emily Leahy-Thieler:

> Well, for one, I've found that wen developers understand the "whys" they are
> much less resistant to  making  application changes that make it more usable.

I guess we have very different definitions of "developers". :-)

As I indicated in my earlier post, I don't see developers tasked with
implementation getting involved in 'making things usable' at all.

> Second (and I think this kind of the crux of this debate), sometimes
> developers have good ideas about ways to make the product more usable.

Nobody is immune to that urge. :-)

'Having a good idea' and being able to integrate it into the systematic
design, arch and UX of a product are two different things. I too have my own
good ideas about medicine and I do share them with my doctor but, in the
end, I expect him to design the remedy to my medical problem.

I just started a two-year project wherein I will re-design a whole company.
Not a product, but the entire company: business processes, applications, UX,
partner relations, etc. So I foresee spending many, many hours educating
pretty much every single member in the company and many at its outsourcers
about its new business model and primacy of UX. While I obviously don't see
this as a waste of time, I also don't think for a moment that the actual
design will all of a sudden be diluted to everyone. There's a huge gap
between being generally knowledgeable about the 'whys' of software and
systematic design.

----
Ziya

Design is the art of not inventing.