[Sigia-l] Testing your own sites

Arthur Fink arthur at arthurfink.com
Sun Feb 4 15:31:56 EST 2007


At 12:35 PM 2/4/2007, Christopher Fahey wrote:

>Has anyone else working on the consulting side observed this phenomenon? My
>company's thinking has always been that, basically, it takes an awful lot of
>chutzpah to try to sell in-house usability testing services as part of a
>design and development process.

Feels like old ground to me ...

If "usabilty testing" = validation, then there's good reason for an 
outside group to perform that role.

But if "usability testing" = part of an iterative development 
process, then it's integral with what you're doing.


Arthur Fink

          ARTHUR FINK Consulting  arthur at arthurfink.com
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           Ten New Island Avenue  Listening to users
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