[Sigia-l] Empathy

[David (Heller) Malouf]

I would counter this and say, "Not all Information Architects are Designers".
Maybe that is where the split is, but the again this is NOT black and
white at all.

All I was saying is that Designers in their tools and practice often
invoke literally "empathy". Anyone who has used Goal-Directed Design
or Contextual Inquiry have come across the term before. It is the
primary reason given for doing personas through any methodology, etc.

Now, Chris brings up a VERY interesting point. At least my reading of
it led me to, "Can empathy be taught, or is it just a personality
trait?"

-- dave


On 9/1/06, Jorge Arango <jarango at jarango.com> wrote:
> Chris:
>
> > What do you think? Is it fair of us to claim "empathy" as a something that
> > makes us special?
>
> Your post reminds me of a very interesting hallway conversation at the
> 2005 IA Summit, about the exact issues you raise. Someone said that
> even though there were people practicing IA who have backgrounds in
> many diverse fields of study, most had a trait in common: empathy.
>
> The point was that many design problems require that the designer
> place him/herself in the other person's (in this case, the user's)
> shoes, and that this is something that IAs (designers in general?) are
> called to do more often than others. So perhaps this is a
> self-selecting group of empathizers?
>
> --
> Jorge Arango
> http://www.jarango.com
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-- 
David (Heller) Malouf
dave.ixd at gmail.com
http://synapticburn.com/