[Sigia-l] Usability of technical docs and manuals

[Andrew Boyd]

Hi Andres,

Hackos and Redish, User and Task Analysis for Interface Design has a 
chapter on documentation and training that is a really good start.

There is a lot of stuff out there on accessibility of user documentation 
(because it is mandated by law in some countries now).

And there is a lot that can be done by reading any usability/HCI book 
and thinking about how the principals can be applied to documentation. 
It is my firm belief that every document should be as usable for its 
intended audience as possible.

Best regards, Andrew

Andres Sulleiro wrote:

>Anybody have links, books, resources that talk about the usability of user manuals, technical specs, etc? Not looking for the usability our deliverables and artifacts (i.e. wireframes) but rather those that the end user sees.
> 
>Thanks!
>
>// Andrés
> 
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