[Sigia-l] Lynch Mob Wanted: Flight Booking Interface Behaviour
Andrew
andrew at friendlymanual.com
Mon Jun 6 19:01:13 EDT 2005
Hi Folks,
has anyone ever tried to book air travel online to somewhere without
daily flights and received the "we have no flights available to this
destination on this day, ha ha, please guess again" message?
I can't believe that such poor usability exists in this day and age. I
am somewhere, and I want to go somewhere else. Maybe I can leave a day
earlier or later if it means that I can leave on that day. Maybe I can
leave a day earlier or later if there is a direct flight and it will
save me 500 bucks. A tiny little bit of adaptive and/or fuzzy behaviour
would go a very long way. They seem to have "do you want fries with
that" down pat, but I am not going to buy the fries if they don't have
the burger I want.
What were they thinking? :)
The only solution is to keep plugging dates in and hope that a match
will finally be found, or get a price on a flight to the nearest big
airport then look at regional options.
Best regards, Andrew
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