[Sigia-l] Human-Centered Design 99% bad

Donna M. Fritzsche donnamarie at amichi.info
Wed Jul 27 09:51:05 EDT 2005


Actually Listera was quoting Don Norman.
See the end of the original email for the attribution and link.

Its a good article and worth reading!

Donna


(Human-Centered Design Considered Harmful
Don Norman
<http://www.jnd.org/dn.mss/human-centered_desig.html>  )


On Wed, 27 Jul 2005 20:18:32 +1000, Andrew Boyd wrote
> Listera wrote:
> 
> >The individual is a moving target.
> >
> That is why God gave us nails, and hammers to drive them home... 
> metaphorically speaking, of course :) We nail the individual's boots 
> to the floor *today* with fixed-in-time designs, and make them the 
> best they can be for today's user, such that we may come back in six 
> months time and revise the previously-known-working-but-now-not 
> design, and pay for that month's mortgage payment. Such is the 
> beauty of time. And nails. I am sure that Pratchett fans will 
> recognise a theory in the making here - if it were not for time, 
> then designers would only have to do the job properly once - and 
> this in turn would be the end of middle-management's second 
> favourite lament... "Didn't we pay you enormous amounts of money to 
> do this design six months ago?".
> 
> Cheers, Andrew
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