[Sigia-l] Personas vs. Audience Analysis

[Dan Saffer]

On Aug 31, 2005, at 10:22 AM, Gael Laurans wrote:

> The question is how do we go about designing emotional tools. By  
> empathy (actually feeling emotions) or by thinking ... about emotion.

You're right and I thought the same thing after sending out that  
previous mail. And I have no easy answer for this other than the old  
chestnut, "It Depends..."

Dan