[Sigia-l] Commercial Impact of a Bad User Interface?

Christopher Fahey [askrom] askROM at graphpaper.com
Mon Aug 23 15:56:28 EDT 2004


> And I had a thought. Are there any examples of significant businesses
> that have (or might have) gone to the wall due to a user 
> interface being badly designed?


A little late, but the classic example is boo.com, whose impossible
interface flew in the face of everything already proven to be successful at
Amazon.com: 
http://www.tnl.net/blog/entry/Boo.com_Goes_Bust

-Cf





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