[Sigia-l] NetContent/Chicago meeting, September 16: Intranet Governance and Management

[Hilary Marsh]

AMC NetContent/Chicago
Intranet Governance and Management
Tuesday, September 16, 2003

complete details: http://www.amcomm.org/scripts/content.cgi?page=SIG_content

Chicagoland Chamber of Commerce
One IBM Plaza, 330 N. Wabash Avenue, Suite 2800, board room
6:00 to 8:30 p.m.

Intranets are an efficient, effective channel for an organization to 
provide information and tools to its employees, as well as for 
employees to share their knowledge and expertise, interact with one 
another and collaborate in new ways. That is the dream; the reality, 
however, is that often intranets languish, underused. How do local 
companies keep the content in their intranets valuable, relevant, 
consistent and accurate? We'll find out from a panel of speakers from 
top Chicago companies, as well as the presentation of a white paper 
reporting on this topic developed by Hilary Marsh, president of 
Content Company.

About our speakers

Mark Gallagher
Head, Intranet Support, Corporate Communications, Bank One

Mark manages the corporate intranet for Bank One, the fifth-largest 
bank in the United States. He was the internal champion who developed 
the original vision and business case for the corporate intranet at 
the bank. Mark won approval for funding and managed the growth of the 
intranet from a few hundred users in 1996 to a production intranet 
today with over 60,000 employee users. The intranet home page at Bank 
One gets 200,000 hits per day.

Mark manages a team in corporate communications that supports the 
bank's intranet. The team works on many small and big projects that 
add functionality, better content and improved usability. The most 
successful project is a very advanced employee phone directory that 
is an essential part of the information infrastructure of the Bank. 
Mark was recruited out of Bank's bond department by the Chief 
Technology Officer of corporate banking to manage the Bank's intranet 
and work with business units to transition banking products to the 
web.

Hilary Marsh
President, Content Company

Hilary Marsh is president of Content Company, a content management 
and content strategy consulting firm with corporate, association and 
nonprofit clients including Household International, the Federal 
Reserve Bank of Chicago, University of Chicago, the American Hospital 
Association and the Donors Forum. Prior to forming Content Company, 
Ms. Marsh led the Chicago content strategy practice of Sapient, an 
e-business consulting firm. She has taught classes in Web content and 
information architecture for the University of Chicago and given 
numerous presentations about content strategy and writing for the 
Web. Before focusing on content consulting, Ms. Marsh wrote and 
edited for websites, magazines, catalogs and businesses. She is the 
founder of Net Content/Chicago.


RESERVATION REQUIRED BY SEPTEMBER 15. to RSVP, contact Hilary Marsh 
at hilary at contentcompany.biz

Meeting format
6:00 - 6:30 Registration, light buffet, networking
6:30 - 7:00 Attendee introductions, card swap, networking
7:00 - 8:30 Presentation, Q&A

Admission: AMC members and full-time students free; non-members $10.

Meeting sponsor: RedDot Solutions <http://www.reddot.com>, an 
enterprise content management system.

About NetContent/Chicago
NetContent/Chicago offers information,topical issues and current 
events for the online content industry. Our network enables content 
professionals to meet online and network in person during monthly 
seminars held in downtown Chicago. Monthly meetings attract a diverse 
audience of content management professionals, communicators, internet 
and intranet managers from large corporations, small business, 
nonprofits and government.  

NetContent/Chicago is a Special Interest Group of the Association for 
Multimedia Communications <http://www.amcomm.org>, an organization of 
people who make New Media happen. 

-- 
Hilary Marsh
president, content company inc
plan  *  create  *  manage
http://www.contentcompany.biz
(708) 445-3466
read our latest newsletter: http://www.contentcompany.biz/newsletter.html