[Sigia-l] Instructive Interaction vs. Contextual Help vs. Pri nt Documentati on

[John O'Donovan-INTERNET]

Boniface wrote:
>The idea of instructive interaction is that users do NOT have to ask
>for help.

Largely true, but the example was as said illustrating an angle to
Instructive Interaction. Eg. as Listera wrote earlier:

> One very effective solution is short screen movies depicting how-to steps.
> If your user base can support streaming, larger file downloads and the
> subject matter is appropriate, nothing beats seeing something demonstrated
> with audio and digital video steps.

The interesting part of this area is how to integrate the instruction.

Interesting that you mention the Win 95 click me - first time I saw it I
thought it was a virus as well...looked like too much of an afterthought...

Cheers,

jod


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