[Sigia-l] Instructive Interaction vs. Contextual Help vs. Print Documentati on

Boniface Lau boniface_lau at compuserve.com
Sun May 11 11:00:55 EDT 2003


> From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org]On
> Behalf Of John O'Donovan
>  
[...]
> When you open the game click on the how to play section and you are
> given a walkthrough of how to play that both textually and visually
> describe how to play the game.

The idea of instructive interaction is that users do NOT have to ask
for help.


[...]
> Something to remember is that often people do not need to know
> everything about an interface to reach their goal and this is often
> forgotten in help files.

Good point. Instructive interaction focuses on the current step,
instead of explaining the universe.


Boniface



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