[Sigia-l] knowledge management
Bev Corwin
bev at enso-company.com
Wed May 7 18:56:10 EDT 2003
> > I think the IA I practice could be defined as knowledge management,
>
>
> A few years ago I read an interview with Larry Prusak, who coined
> the term "Knowledge Management" along with Thomas Davenport.
>
> Prusak argued that you could divide KM into two world views:
>
> * One view is says KM is primarily a technology problem. If you
> build good KM tools and you've got the problem licked.
>
> * The second view is that KM is largely a people problem, meaning
> that it involves managing people and creating an environment
> that supports and rewards knowledge creation and sharing.
> Sometimes this means software tools, but it usually means making
> sure people get along.
Reminds me of the "informatics" concepts. technology problem + people problem and how the technology can better assist the technology problem.
Bev
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