[Sigia-l] Findability is dead, Long live ummm... Meaning?

[Karl Fast]

> And that's the point: There's not much need or justification for
> this artificial demarcation. They can be, and often are,
> intertwined.

Yes, but that doesn't mean that we should continue to think of IA as
being primarily about finding stuff.

So my point aligns with yours, but I've said it differently. I think
we are overly focused on retrieval. We should be building systems
that support what I loosely called "knowledging activities." (please
don't ask me for a definition of that).

I totally agree that they are intertwined. What I'm suggesting is
that as currently practice IA, this interwining is imbalanced: we
design primarily to support retrieval activities, not knowledging
activities. Intertwined indeed, but not proportionate.

note: an e-commerce site is probably not that interested in shoppers
      engaging in "knowleding activities." Or if they are, they only
      interested to the extent that it promotes consumption...not
      learning in a larger, more general, context.

      the challenges of e-commerce systems are significant and it's
      where many IAs earn their bread-n-butter. But there is a whole
      world of IA challenges outside the e-commerce arena.

--karl