[Sigia-l] love thy client (was Re: [Sigia-l] "Study: Content Management Tools Fail")

[Nuno Lopes]

>Sorry if I came off harsh, but I have found this attitude pervasive in
>consultants, and seductive when I was consulting. It's dangerous.

You did not came harsh, you came out of order in this case. Furthermore
you simply complied with (although in different words) what I meant in
the second point of my post that you fully ignored due to some reason
that I still have to understand.

I wrote in my second point and within the scope of the article that
steam all the posts:

>2) IT Consultants, VAR etc - Usually don't know the products neither
the >client environment. Quite often whether they are too specialized in
low >level technology (.NET, J2EE, PHP, etc) or they are too high level
without >any particular specialization (usually they are called Process
specialists, >Analysts, Business Engineers, IA specialists etc :).
>Consultant companies have mixed interests by wanting a share of the
sale, >and of course they services well paid. They say they know how to
do it, >when they can only make experiences.

The only lesson I believe that consultants can take from this
description is that what the client wants only he knows. It is up to him
to understand him, maintain analysis faithful to his intent and resist
speculation. When required provide and discuss options to improve
communications and steam better decisions within the scope of the
problem statement.

Best regards,

Nuno Lopes