[Sigia-l] Findability
Peter VanDijck
pvandijck at lds.com
Mon Jan 27 09:56:05 EST 2003
> Unless what XYZ was searching for was not important, sooner or later
> XYZ will use the advanced search.
No, that's too simple.
A user will use an alternative search *strategy* if using search doesn't
work for them. Using an advanced search interface is only one such
search strategies, and not a particularly popular one. Others could be:
- ask a friend
- go to a shop
- delay looking for it
- go to Yahoo.com and browse the categories to find a good site
- look in a book for an answer
- think about alternative products/information that can fill the need
- and so on...
PeterV
http://poorbuthappy.com/ease
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