Roberta Lamb, Ph.D., CITRE Director Asst. Prof., Information Technology Management College of Bus Adm, Univ of Hawaii, Manoa 2404 Maile Way, E601-C Honolulu, HI 92622 USA Email: lamb at cba.hawaii.edu, rlamb.hawaii.edu Web: http://lamb.cba.hawaii.edu Phone: 1(808)956-7368 FAX: 1(808)956-9889