Papers of possible interest to Sig Metrics readers

[Eugene Garfield]

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TITLE:          Quantitative analysis of quality management literature
                published in total quality management and business excellence (1996-2010)
                (Article, English)
AUTHOR:         Lo, QQ; Chai, KH
SOURCE:         TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 23 (5-6
                SP ISS). 2012. p.629-651 ROUTLEDGE JOURNALS, TAYLOR &
                FRANCIS LTD, ABINGDON

SEARCH TERM(S):  GARFIELD E  rauth;
                 SMALL H            J AM SOC INFORM SCI    24:265   1973

KEYWORDS:       quality management; bibliometrics
KEYWORDS+:       INTELLECTUAL STRUCTURE; PERFORMANCE

ABSTRACT:       The purpose of this paper is to investigate core themes
in the quality management research area through a quantitative analysis
of research papers published in the journal Total Quality Management and
Business Excellence. The study analyses the bibliographies in the
published papers in addition to conventional literature reviews. The
methodologies applied include bibliometrics and social network
techniques. The analysis shows relationships between different
publications and the developments over three periods. Core research
themes are found to be service quality measurement, customer
satisfaction, total quality management (TQM) implementation and effects.
Emerging themes are also identified and include establishing customer
relations and perceived quality of service, quality cost, comparison
studies and empirical studies of TQM effects. The development of the
research themes over the three pre-defined periods is also discussed.

AUTHOR ADDRESS: KH Chai, Natl Univ Singapore, 10 Kent Ridge Crescent,
                Singapore 119260, Singapore

 
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TITLE:          Books as a knowledge translation mechanism: citation
                analysis and author survey (Article, English)
AUTHOR:         Serenko, A; Bontis, N; Moshonsky, M
SOURCE:         JOURNAL OF KNOWLEDGE MANAGEMENT 16 (3). 2012. p.495-511
                EMERALD GROUP PUBLISHING LIMITED, BINGLEY

SEARCH TERM(S):  MERTON RK  rauth; CITATION  item_title;
                 CITATION ANALYS*  item_title; CITATION*  item_title

KEYWORDS:       Knowledge management; Intellectual capital; Relevance;
                Academic research; Citation analysis; Scientometrics
KEYWORDS+:       BUSINESS SCHOOLS; PRACTICAL RELEVANCE; MANAGEMENT
                RESEARCH; ACADEMIC JOURNALS; SCHOLARLY BOOKS; RANKING;
                SEARCH

ABSTRACT:       Purpose - As a response to the claims that much of
management academic research is irrelevant from the practitioner
perspective, this study aims to empirically investigate whether books
serve as effective knowledge distribution agents and whether peer-
reviewed publications are used in the development of book content.

Design/methodology/approach - A citation analysis of 40 authored and nine
edited books was done, followed by a survey of 35 book authors.

Findings - This study refutes the previous claims that management
academic research has made little impact on the state of practice. Peer-
reviewed sources, such as refereed journals, book chapters, and
conference proceedings, are used to develop the content of knowledge
management and intellectual capital (KM/IC) books. Even though most
business professionals do not directly read academic articles, the
knowledge existing in these articles is delivered to them by means of
books and textbooks.

Practical implications - Scholarly research has played a significant role
in developing the KM/IC field. This study confirms the existence of the
indirect knowledge dissemination channels where books serve as knowledge
transmission agents. Therefore, academics should not change their
research behavior. Instead, infrastructure should be developed to
facilitate the transition of scholarly knowledge to practitioners. The
question is not whether academic research is relevant, instead it is
whether it reaches practitioners in the most efficient way

Originality/value - This is the most comprehensive empirical
investigation of the role of books in academic knowledge transition ever
conducted.

AUTHOR ADDRESS: A Serenko, Lakehead Univ, Fac Business Adm, Thunder Bay, ON
                P7B 5E1, Canada