From tdonehower at gmail.com Thu Oct 10 18:23:44 2013 From: tdonehower at gmail.com (Tom Donehower) Date: Thu, 10 Oct 2013 15:23:44 -0700 Subject: [Sigia-l] Value of UX in Public Sector/Gov Message-ID: Hi, Looking for arguments, case studies, stories, or research on the value of UX in the public sector/Gov space. Any insight is appreciated. Best, -Tom From louvaro at gmail.com Fri Oct 11 04:49:48 2013 From: louvaro at gmail.com (Louvaro) Date: Fri, 11 Oct 2013 09:49:48 +0100 Subject: [Sigia-l] Value of UX in Public Sector/Gov In-Reply-To: References: Message-ID: Hi Tom, one clew - you could track the agency behind the great work done in https://www.gov.uk/ site. I know there are videos about the process and probably they have done their before & after evaluation. Best regards, Louren?o Louren?o On 10 October 2013 23:23, Tom Donehower wrote: > Hi, > > Looking for arguments, case studies, stories, or research on the value of > UX in the public sector/Gov space. > > Any insight is appreciated. > > Best, > > -Tom > ------------ > 2013 IA Summit > April 4 - 7, 2013 > Baltimore Marriott Waterfront, MD > ----- > When replying, please *trim your post* as much as possible. > *Plain text, please; NO Attachments > > Searchable Archive at http://www.info-arch.org/lists/sigia-l/ > ________________________________________ > Sigia-l mailing list -- post to: Sigia-l at asis.org > Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l > From leisa.reichelt at gmail.com Fri Oct 11 05:49:46 2013 From: leisa.reichelt at gmail.com (Leisa Reichelt) Date: Fri, 11 Oct 2013 02:49:46 -0700 Subject: [Sigia-l] Value of UX in Public Sector/Gov Message-ID: <-3562353141781186844@unknownmsgid> Its not an agency behind GOV.UK, it is an inhouse team (I'm part of that team), and the process is far from done! Happy to answer any questions you have. Leisa typos courtesy of my windows phone... From: Louvaro Sent: 11/10/2013 09:52 To: SIG Information Architecture Subject: Re: [Sigia-l] Value of UX in Public Sector/Gov Hi Tom, one clew - you could track the agency behind the great work done in https://www.gov.uk/ site. I know there are videos about the process and probably they have done their before & after evaluation. Best regards, Louren?o Louren?o On 10 October 2013 23:23, Tom Donehower wrote: > Hi, > > Looking for arguments, case studies, stories, or research on the value of > UX in the public sector/Gov space. > > Any insight is appreciated. > > Best, > > -Tom > ------------ > 2013 IA Summit > April 4 - 7, 2013 > Baltimore Marriott Waterfront, MD > ----- > When replying, please *trim your post* as much as possible. > *Plain text, please; NO Attachments > > Searchable Archive at http://www.info-arch.org/lists/sigia-l/ > ________________________________________ > Sigia-l mailing list -- post to: Sigia-l at asis.org > Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l > ------------ 2013 IA Summit April 4 - 7, 2013 Baltimore Marriott Waterfront, MD ----- When replying, please *trim your post* as much as possible. *Plain text, please; NO Attachments Searchable Archive at http://www.info-arch.org/lists/sigia-l/ ________________________________________ Sigia-l mailing list -- post to: Sigia-l at asis.org Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l From jonathan at bakerbates.com Fri Oct 11 05:56:58 2013 From: jonathan at bakerbates.com (Jonathan Baker-Bates) Date: Fri, 11 Oct 2013 10:56:58 +0100 Subject: [Sigia-l] Value of UX in Public Sector/Gov In-Reply-To: References: Message-ID: Russell Davies is the man behind gov.uk (he's a marketing consultant I think) - you could try contacting him as it's a massive project. http://russelldavies.typepad.com/home/ The agency is GDS, an internal UK government one: http://digital.cabinetoffice.gov.uk/ - I would think they would be willing to give you facts about the performance of their work in terms of engagement and satisfaction gained by applying a UX strategy to government services online. Jonathan On 11 October 2013 09:49, Louvaro wrote: > Hi Tom, > > one clew - you could track the agency behind the great work done in > https://www.gov.uk/ site. > > I know there are videos about the process and probably they have done their > before & after evaluation. > > > Best regards, > > Louren?o > > Louren?o > > > On 10 October 2013 23:23, Tom Donehower wrote: > > > Hi, > > > > Looking for arguments, case studies, stories, or research on the value of > > UX in the public sector/Gov space. > > > > Any insight is appreciated. > > > > Best, > > > > -Tom > > ------------ > > 2013 IA Summit > > April 4 - 7, 2013 > > Baltimore Marriott Waterfront, MD > > ----- > > When replying, please *trim your post* as much as possible. > > *Plain text, please; NO Attachments > > > > Searchable Archive at http://www.info-arch.org/lists/sigia-l/ > > ________________________________________ > > Sigia-l mailing list -- post to: Sigia-l at asis.org > > Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l > > > ------------ > 2013 IA Summit > April 4 - 7, 2013 > Baltimore Marriott Waterfront, MD > ----- > When replying, please *trim your post* as much as possible. > *Plain text, please; NO Attachments > > Searchable Archive at http://www.info-arch.org/lists/sigia-l/ > ________________________________________ > Sigia-l mailing list -- post to: Sigia-l at asis.org > Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l > From heather.interactive at gmail.com Fri Oct 11 09:11:29 2013 From: heather.interactive at gmail.com (Heather Johnson) Date: Fri, 11 Oct 2013 09:11:29 -0400 Subject: [Sigia-l] Value of UX in Public Sector/Gov In-Reply-To: References: Message-ID: Tom, The gov.uk site that others have mentioned is a great example of a user-focused website. In the US, I know the GSA provides a site for federal agencies: http://www.howto.gov/web-content. The site covers many aspects of digital media, including a section on best practices for web content and user experience. They have a program called First Fridays that includes some before and after examples of projects they've done: http://www.howto.gov/web-content/usability/first-fridays I also know that some federal agencies, including CDC.gov, use ASCI and other measurement tools to measure customer satisfaction with their sites. Hope that helps, Heather . . . . . . . . . . . . . Heather Johnson heather.interactive at gmail.com On Thu, Oct 10, 2013 at 6:23 PM, Tom Donehower wrote: > Hi, > > Looking for arguments, case studies, stories, or research on the value of > UX in the public sector/Gov space. > > Any insight is appreciated. > > Best, > > -Tom > From EveretA at wsdot.wa.gov Mon Oct 14 17:32:33 2013 From: EveretA at wsdot.wa.gov (Everett, Andy) Date: Mon, 14 Oct 2013 21:32:33 +0000 Subject: [Sigia-l] Value of UX in Public Sector/Gov In-Reply-To: References: Message-ID: <60CE0A9AAD1BB24EA9E75DE69A04EE6C076C7524@HQOLYMMAIL22.WSDOT.LOC> US government host a site on UX called Usability.gov. We use it here at WSDOT for both our public and internal websites and web-based applications Andy -----Original Message----- From: Sigia-l [mailto:sigia-l-bounces at asis.org] On Behalf Of Heather Johnson Sent: Friday, October 11, 2013 6:11 AM To: SIG Information Architecture Subject: Re: [Sigia-l] Value of UX in Public Sector/Gov Tom, The gov.uk site that others have mentioned is a great example of a user-focused website. In the US, I know the GSA provides a site for federal agencies: http://www.howto.gov/web-content. The site covers many aspects of digital media, including a section on best practices for web content and user experience. They have a program called First Fridays that includes some before and after examples of projects they've done: http://www.howto.gov/web-content/usability/first-fridays I also know that some federal agencies, including CDC.gov, use ASCI and other measurement tools to measure customer satisfaction with their sites. Hope that helps, Heather . . . . . . . . . . . . . Heather Johnson heather.interactive at gmail.com On Thu, Oct 10, 2013 at 6:23 PM, Tom Donehower wrote: > Hi, > > Looking for arguments, case studies, stories, or research on the value > of UX in the public sector/Gov space. > > Any insight is appreciated. > > Best, > > -Tom > ------------ 2013 IA Summit April 4 - 7, 2013 Baltimore Marriott Waterfront, MD ----- When replying, please *trim your post* as much as possible. *Plain text, please; NO Attachments Searchable Archive at http://www.info-arch.org/lists/sigia-l/ ________________________________________ Sigia-l mailing list -- post to: Sigia-l at asis.org Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l From jonathan at bakerbates.com Tue Oct 15 04:49:48 2013 From: jonathan at bakerbates.com (Jonathan Baker-Bates) Date: Tue, 15 Oct 2013 09:49:48 +0100 Subject: [Sigia-l] Value of UX in Public Sector/Gov In-Reply-To: <60CE0A9AAD1BB24EA9E75DE69A04EE6C076C7524@HQOLYMMAIL22.WSDOT.LOC> References: <60CE0A9AAD1BB24EA9E75DE69A04EE6C076C7524@HQOLYMMAIL22.WSDOT.LOC> Message-ID: http://guidelines.usability.gov/guidelines/82 I'm glad they don't read MailOnline! http://www.dailymail.co.uk/home/index.html On 14 October 2013 22:32, Everett, Andy wrote: > US government host a site on UX called Usability.gov. > We use it here at WSDOT for both our public and internal websites and > web-based applications > > Andy > > -----Original Message----- > From: Sigia-l [mailto:sigia-l-bounces at asis.org] On Behalf Of Heather > Johnson > Sent: Friday, October 11, 2013 6:11 AM > To: SIG Information Architecture > Subject: Re: [Sigia-l] Value of UX in Public Sector/Gov > > Tom, > > The gov.uk site that others have mentioned is a great example of a > user-focused website. > > In the US, I know the GSA provides a site for federal agencies: > http://www.howto.gov/web-content. The site covers many aspects of digital > media, including a section on best practices for web content and user > experience. They have a program called First Fridays that includes some > before and after examples of projects they've done: > http://www.howto.gov/web-content/usability/first-fridays > > I also know that some federal agencies, including CDC.gov, use ASCI and > other measurement tools to measure customer satisfaction with their sites. > > Hope that helps, > Heather > > . . . . . . . . . . . . . > Heather Johnson > heather.interactive at gmail.com > > > On Thu, Oct 10, 2013 at 6:23 PM, Tom Donehower > wrote: > > > Hi, > > > > Looking for arguments, case studies, stories, or research on the value > > of UX in the public sector/Gov space. > > > > Any insight is appreciated. > > > > Best, > > > > -Tom > > > ------------ > 2013 IA Summit > April 4 - 7, 2013 > Baltimore Marriott Waterfront, MD > ----- > When replying, please *trim your post* as much as possible. > *Plain text, please; NO Attachments > > Searchable Archive at http://www.info-arch.org/lists/sigia-l/ > ________________________________________ > Sigia-l mailing list -- post to: Sigia-l at asis.org Changes to > subscription: http://mail.asis.org/mailman/listinfo/sigia-l > > > ------------ > 2013 IA Summit > April 4 - 7, 2013 > Baltimore Marriott Waterfront, MD > ----- > When replying, please *trim your post* as much as possible. > *Plain text, please; NO Attachments > > Searchable Archive at http://www.info-arch.org/lists/sigia-l/ > ________________________________________ > Sigia-l mailing list -- post to: Sigia-l at asis.org > Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l > > From jspool at uie.com Tue Oct 15 09:57:09 2013 From: jspool at uie.com (Jared Spool) Date: Tue, 15 Oct 2013 09:57:09 -0400 Subject: [Sigia-l] Value of UX in Public Sector/Gov In-Reply-To: References: <60CE0A9AAD1BB24EA9E75DE69A04EE6C076C7524@HQOLYMMAIL22.WSDOT.LOC> Message-ID: Welcome to Usability.gov. On Oct 15, 2013, at 4:49 AM, Jonathan Baker-Bates wrote: > http://guidelines.usability.gov/guidelines/82 > > I'm glad they don't read MailOnline! > > http://www.dailymail.co.uk/home/index.html > > > On 14 October 2013 22:32, Everett, Andy wrote: > >> US government host a site on UX called Usability.gov. >> We use it here at WSDOT for both our public and internal websites and >> web-based applications >> >> Andy >> >> -----Original Message----- >> From: Sigia-l [mailto:sigia-l-bounces at asis.org] On Behalf Of Heather >> Johnson >> Sent: Friday, October 11, 2013 6:11 AM >> To: SIG Information Architecture >> Subject: Re: [Sigia-l] Value of UX in Public Sector/Gov >> >> Tom, >> >> The gov.uk site that others have mentioned is a great example of a >> user-focused website. >> >> In the US, I know the GSA provides a site for federal agencies: >> http://www.howto.gov/web-content. The site covers many aspects of digital >> media, including a section on best practices for web content and user >> experience. They have a program called First Fridays that includes some >> before and after examples of projects they've done: >> http://www.howto.gov/web-content/usability/first-fridays >> >> I also know that some federal agencies, including CDC.gov, use ASCI and >> other measurement tools to measure customer satisfaction with their sites. >> >> Hope that helps, >> Heather >> >> . . . . . . . . . . . . . >> Heather Johnson >> heather.interactive at gmail.com >> >> >> On Thu, Oct 10, 2013 at 6:23 PM, Tom Donehower >> wrote: >> >>> Hi, >>> >>> Looking for arguments, case studies, stories, or research on the value >>> of UX in the public sector/Gov space. >>> >>> Any insight is appreciated. >>> >>> Best, >>> >>> -Tom >>> >> ------------ >> 2013 IA Summit >> April 4 - 7, 2013 >> Baltimore Marriott Waterfront, MD >> ----- >> When replying, please *trim your post* as much as possible. >> *Plain text, please; NO Attachments >> >> Searchable Archive at http://www.info-arch.org/lists/sigia-l/ >> ________________________________________ >> Sigia-l mailing list -- post to: Sigia-l at asis.org Changes to >> subscription: http://mail.asis.org/mailman/listinfo/sigia-l >> >> >> ------------ >> 2013 IA Summit >> April 4 - 7, 2013 >> Baltimore Marriott Waterfront, MD >> ----- >> When replying, please *trim your post* as much as possible. >> *Plain text, please; NO Attachments >> >> Searchable Archive at http://www.info-arch.org/lists/sigia-l/ >> ________________________________________ >> Sigia-l mailing list -- post to: Sigia-l at asis.org >> Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l >> >> > ------------ > 2013 IA Summit > April 4 - 7, 2013 > Baltimore Marriott Waterfront, MD > ----- > When replying, please *trim your post* as much as possible. > *Plain text, please; NO Attachments > > Searchable Archive at http://www.info-arch.org/lists/sigia-l/ > ________________________________________ > Sigia-l mailing list -- post to: Sigia-l at asis.org > Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l From opensourcestaffing at gmail.com Wed Oct 23 14:22:58 2013 From: opensourcestaffing at gmail.com (Beau) Date: Wed, 23 Oct 2013 14:22:58 -0400 Subject: [Sigia-l] [JOB] Lead UX Designer (Mobile) - SF or NYC to 180k Message-ID: <008101ced01c$e6fb65a0$b4f230e0$@com> I have a client looking for a Lead UX Designer for a full time, on-site, salaried position paying to 180k + benefits located in either San Francisco or New York City. Local candidates preferred, but applicants interested in relocating considered too. US Citizens or Green Card holders only please. Full job/client details shared with qualified applicants. Thank you. Our client is looking for people who are inquisitive, humble, optimistic, collaborative, empathetic and creative. They want people who can pursue multiple paths equally, who love design but are not in love with their own designs. All of their designers must be able to conceptualize innovative designs, and create user experience specifications, workflows and mockups. Provide expert evaluation of intangibles as well as develop well-crafted design artifacts and specifications. They do not want gunslingers nor designers that simply apply established patterns. They want a designer who will dig in to understand the client's users, and deliver compelling designs that focus on the business objectives. Responsibilities: . Drive the design for the client's core iOS and Android apps for table and phone . Collaborate with Product Management, Business and Engineering to conceptualize new products and improve existing solutions . Remotely work with the other members of the design team and the Product Management organization to define and evolve the company's design language for mobile . Create innovative design solutions to solve customer problems . Distill the essence of what makes our web solutions successful and transfer those learning's into the mobile domain . Create user-experience specifications, mockups, prototypes . Transform and apply data gathered through analytics, usability evaluations and market research to create meaningful design recommendations . Proactively learn about the company's business, culture and customer segments Qualifications: . 5+ years of experience in user-experience design with a strong focus on mobile solutions for the consumer market . Masters or Bachelors degree in Human Computer Interaction, Industrial Design, Cognitive Science, Computer Science or related field required . Broad experience designing compelling consumer and eCom mobile apps, for iOS and Android . Experience working closely with user researchers to understand users and incorporate the discoveries as part of the creative process . Ability to remotely collaborate actively & effectively on multidisciplinary teams . Experience applying a user-centered design process for eCommerce and/or consumer solutions . Expert knowledge of user-experience best practices for mobile . Passion for bringing innovative new products to market . Excellent knowledge of emerging technologies and trends for tablet and phone . Motivated, dynamic, creative and results-oriented . Strong interpersonal skills and ability to work well in a team environment . Excellent communication and collaboration skills . Experience working in an agile environment a plus If you are interested in this job, please submit your resume and salary requirements to opensourcestaffing|AT|gmail.com Thank you, Beauregard Gould opensourcestaffing|AT|gmail.com www.open-source-jobs.com --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com