No subject

- There was no interface option to "reload" a Metrocard with added =
value,
which is presumably one of the primary benefits of a durable, =
stored-value
system.=20

	Incorrect.=20

- After the $1.50 one-time use card, the machine only permits the =
purchase
of Metrocards in $10.00 increments of value. Since I've often found it
convenient, for whatever reason, to purchase cards in $3.00, $4.50 and =
$6.00
increments, I found this onerous.

	There is an option to buy any increment you mention. There are
pre-filled options and a button for "Other".

- As a matter of physical interface design, both the height and =
placement of
the cash slot were problematicly nonobvious.

	They are set up to provide access if you were sitting in a
wheelchair as well as standing. You are forgetting NYC has 20 million =
people
within 50 miles. The machines are built to meet the needs of as many of =
them
as possible.

	Try again next time, and I think you will find the machines are
better than you think.  I agree with one point- that the cards don't =
seem to
be reused enough. Unfortunately, one reason the MTA 	does not care too
much is that the cards need to be recoded quite often due to a good =
number
of counterfeiters.



Mike- former NYer!!!!

Michael Lippmann
Blue Raster LLC
www.blueraster.com