[Sigia-l] Job posting: Usability Project Manager

Young Gee, Lisa Lisa.YoungGee at Staples.com
Wed Sep 8 11:56:58 EDT 2010


https://staples.taleo.net/careersection/2/moresearch.ftl?lang=en
Search for Job # 477269

Usability Project Manager  
[Staples e-commerce sites, catalogs and emails] 
(Position is located in Framingham, MA which is about 25 minutes west of
Boston) 
You've heard our company tagline: "That was easy." Now come join one of
the key teams that is making that statement a reality. The Staples
Usability team continues to be one of the thought leaders in usability
and is growing to meet company demand for our services. We are comprised
of researchers, information architects and analytics experts. Our
mission is to cut costs and increase sales by using science to analyze
behavior and optimize design. No easy task, but one that is achievable
with a focused, all-star team of experts all driving to the same goal. 
Primary Responsibilities:
*	Act as usability lead on various small, medium and large-sized
web site & systems projects.
*	Organize and implement comprehensive research initiatives.
*	Review requirements documents and deliverables for projects.
*	Organize research findings to serve as inputs for designs and
task flows.
*	Partner with information architects to develop & review web site
& system page flows.
*	Review vendor applications to determine usability level; make
recommendations on improvement as needed.
*	Manage contractor resources as required by projects.
*	Provide input that will impact the strategic direction of
wide-ranging usability research.
*	Perform data collection activities in accordance with research
strategies. Activities may include competitive reviews, focus groups,
heuristic reviews, field studies, usability tests, surveys, cognitive
walkthroughs and other means.

Qualifications
Basic
*	Minimum of a Master's degree in Human Factors, Cognitive
Psychology or related discipline required
*	Minimum of 4-6 years of usability experience in a corporate or
consulting environment required (with a substantial amount of that time
primarily focused on usability). Experience in a retail environment a
huge plus.
*	Experience in ecommerce usability testing practices and theory
required.
Preferred
*	Must be a strong presenter with excellent interpersonal skills.
*	Ability to handle multiple projects for multiple clients at
once.
*	Must be able to work effectively in a cross-functional team
environment.
*	Basic understanding of HTML required. Working knowledge of using
Macromedia Dreamweaver & Adobe Photoshop for basic image editing and
image mapping (for prototyping) a plus.
*	Familiarity with popular web browsers such as Internet Explorer
and Firefox. Understanding of web accessibility standards a plus.
*	Basic understanding of statistical methodologies and working
knowledge of statistical packages like SAS, SPSS, etc. a plus.
*	Understanding of information architecture principles.
*	Travel varies depending on project/research needs. Approximately
10-15% travel may be required.

If you are interested please apply online at:
  https://staples.taleo.net/careersection/2/moresearch.ftl?lang=en
  Search for Job # 477269

Thanks and Best of luck
Tim Harter, Senior Usability Manager
Staples Usability








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