[Sigia-l] Get Satisfaction

[Livia Labate]

I am surprised this hasn't been posted here yet (or maybe I missed), 
though a lot of conversation is happening there and through Twitter.

Get Satisfaction was launched yesterday and I have drank the kool-aid 
big time:

	http://getsatisfaction.com

I am betting this is going to be successful. It is one of the most 
powerful advances I've seen as it relates to the customer service 
industry for as long as I have been paying attention.

As an aside, they did a fantastic job with the implementation; really 
good level of flexibility in terms of the system's structure and great 
usability.

Plus it's a little addictive, like Twitter.