[Sigia-l] Design: Dictatorship or democracy?

[Donna Maurer]

Jonathan Baker-Bates wrote:
> Funnily enough, I asked an assembly of about 50 user experience
> designers yesterday whether they could name any "UCD triumphs" on the
> web. By this I meant web sites that are generally acknowledged as have
> great experience design (like Flickr or NYT) but brought about by a
> demonstrable UCD method. 
>
> Didn't get many suggestions. I have to say this does worry me a bit. The
> only example I know of was the BBC's "Glass Wall" - the main UX take out
> from which was the "web patina" they had on the site for a while until
> they redesigned.
>   
I've asked this same question before. The only one I heard of was 
Netflix, who apparently do a lot of iterative design and usability testing.


-- 
Donna Maurer
Maadmob Interaction Design
e: donna at maadmob.net
web: http://maadmob.net/maadmob_id/
book: http://rosenfeldmedia.com/books/cardsorting/