[Sigia-l] Computer scientists and engineers thinking about user acceptance and social adoption?

[Stephen Collins]

On 19/07/2007, at 3:03 PM, Will Parker wrote:

> On Jul 17, 2007, at 11:46 PM, Eric Scheid wrote:
>> http://en.wikipedia.org/wiki/Dunning-Kruger_effect
>
> Ah! Thanks for the link! I will have the perfect occasion to use it
> in the coming week, but I almost certainly will have to keep it to
> myself.

Ah yes.  I was sorely tempted to use it today when, after delivering  
a near-14000 word usability evaluation report, the tech team got all  
defensive and wants us to change severities and wording on our  
findings based on their expert opinion.  But it would have been taken  
as a flaming.

We also have the business area "voting" amongst themselves to remove  
a feature that tested *extremely* well among the target audience  
because the COTS product we're implementing doesn't do quite the  
right job on the feature (sorry to be vague, no choice at the  
moment).  Jeez.

Steve
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