[Sigia-l] Computer scientists and engineers thinking about user acceptance and social adoption?

[Ziya Oz]

Laurie Gray:

> teaching engineers and computer scientists to think about user
> acceptance and social adoption

This, it turns out, is an extremely contentious POV. Pretty much any
customer-facing member of any profession would benefit from understanding
the user. Or would they?

Is it necessary or, more significantly cost-effective, for, say, a compiler
expert at Apple "to think about user acceptance and social adoption" of the
application they help create? How about the comp-sci folks who created Core
Data upon which many consumer-grade apps such as Aperture is based?

It might be said that it couldn't possibly hurt to know more about UX
aspects. Perhaps. But at what cost?

Isn't the value of the designer a refactoring of that equation? What exactly
is the cost of distributing the knowledge, wisdom and experience of the
designer to any and all members of the creative chain? Is that
cost-effective and/or feasible?

If you were to look at design as conceptualization and development as
implementation, the need for the latter to have UX competency is nearly
dissipated.

----
Ziya

Design is the art of not inventing.