[Sigia-l] NYT 7/8/7: Technologys Untanglers: They Make It Really Work

[Andrew Boyd]

On 7/10/07, Jay Morgan <jayamorgan at gmail.com> wrote:
> I challenge you to take the perspective of someone who is on a design team
> and who doesn't know anything about usability methods.  How would you get
> that person to introduce a usability technique on their next project?
> Educating people like that has become a big part of my current role, and it
> completely snuck up on me like the Nothing.  It's a tough challenge and
> extraordinarily rewarding.

Hi Jay,

I wasn't saying that there is no place in design for usability :) What
I was saying is that there is more to IA than UCD (and again I have to
stress that there IS a place for UCD101 concepts in IA). I just
thought we'd moved on from "hey, wow, there is this cool new thing
called usability" - and as I said to Susan, I may have been wrong here
if there are still people around who don't get it. I used to hand
copies of "Don't Make Me Think" to every middle manager and new
engineer I could force it onto because a lot of them didn't get it
back then. I just thought we'd moved on from this.

Cheers, Andrew

---
Andrew Boyd
http://facibusreviews.com