[Sigia-l] Usability Testing

[Bill Killam]

>Designers should test *whenever* there arises a need, not when some
>artificial schedule milestone demands it. That's deliverables culture.

Yes.  And that's what I said.

>Users are not there to tell/insinuate/divine/feed/direct/validate our
>designs. We're there to observe what they do and learn. Users are as biased
>as they get. Whether it's 5 or 12 or 16 or 37.5, it's very difficult to
>untangle their "input/feedback" for anything approaching "independent
>validation."

All true.  But "independent validation" refers to the testers are from an
outside agency, it doesn't refer to the participants.

Bill