[Sigia-l] Remote Usability Testing Survey

[Paola Kathuria]

Rob MacDonald wrote:
> With advances in software and increased bandwidth, remote usability testing
> is emerging as a viable option for usability professionals who work with
> geographically-dispersed users. 

There was a presentation on this at WebDD earlier this month:

session info:
http://www.webdd.org.uk/ViewSession.aspx?SessionID=62

review:
http://blogs.thesitedoctor.co.uk/tim/2007/02/06/WebDD+I+Was+There+Were+You.aspx

another review:
http://webdd.backnetwork.com/reviews/review.aspx?review=14

msg from the speaker with link to his slides:
http://blogs.telerik.com/blogs/zhivko_dimitrov/archive/2007/02/05/674.aspx

the speaker's company: http://www.telerik.com/

Telerik arrange testing sessions with people by phone and
they capture what's on the user's screen, including pointer
movement. Stakeholders and developers are in the room to
hear the user. They welcome interruptions to the user
during testing as "that's what happens in real life."

The testing package includes instructions so that everyone
gets the same information. They only test five people
(because of Jakob Nielsen's advice) and they tend to pay
with Amazon vouchers.


Paola
--
http://www.limov.com/