[Sigia-l] Finding and Choosing a Consultant

[Arthur Fink]

At 03:16 PM 2/1/2007, Laura Norvig wrote:

>Our organization is planning a major website re-design (and we
>desperately need it) which will also involve a few iterations of
>usability studies.
>. . .

>So here, finally, is my question. How do I go about gathering
>information for senior management on the wide range of costs we could
>be facing? I know individuals here cannot post their own fee
>structures, but perhaps you could anser the following
>-where do we begin looking for consultants?
>-do some consultants do both IA and usability testing design?
>-how do we go about getting quotes (or better yet just ballpark
>figures without taking the time to get quotes)?
>-what existing literature on finding and choosing IAs/usability study
>folks do you recommend?

The biggest cost, by far, is not getting a good solution to your 
problem ... not getting the ia, usability, web site that you want and need.

Simply your post here will probably bring some consultants to your door.

Along with the "quote" will come an approach from each consultant or 
group.  Don't just look at $$$.  Find the team that you trust, can 
work with, that will be real with you.



          ARTHUR FINK Consulting  arthur at arthurfink.com
          ---------------------------------------------
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