[Sigia-l] Sample question set for user research

[Janna Cameron]

I really appreciate the level of detail in this article on contextual
inquiry:
http://portal.acm.org/citation.cfm?id=227614.227615 

Janna

Janna Cameron
Usability Specialist
Desire2Learn Inc
1-519-772-0325 x388
janna.cameron at Desire2Learn.com
http://www.Desire2Learn.com 
Measure Your eLearning Success with Desire2Learn's Enterprise eLearning
Suite: www.Desire2Learn.com 

-----Original Message-----
From: sigia-l-bounces at asis.org [mailto:sigia-l-bounces at asis.org] On
Behalf Of karl v
Sent: Wednesday, October 04, 2006 4:46 PM
To: sigia-l at asis.org
Subject: [Sigia-l] Sample question set for user research

I'm in the early stages of planning for some user research in the field
of storage management systems (storage arrays, drive trays, volumes,
volume groups, RAID levels, etc.), and to serve as a starting point for
survey and on-site interview questions I'm wondering if anyone has a
reference to a user research question set. If there is such a set out
there it would certainly be useful to customize that based on my
company's line of business rather than starting from scratch. 
 
In the absence of a known question set, feel free to offer up individual
approaches to user research, specific areas of investigation, specific
questions, techniques, etc.
 
Thanks in advance for any references or suggestions,
 
Karl Vochatzer
 
User Experience
LSI Logic
Austin, TX


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