[Sigia-l] Annual Online Customer Engagement Survey 2006

[Richard Sedley]

First off apologies to anyone who has heard about this survey via any of the Yahoo groups.

As part of my company cScape's on going research into customer engagement we have commissioned a public survey from online publisher E-consultancy. The survey focuses on the measurement of user experience, organisational readiness and technology. So I thought it might be relevant to some of the people on this list.

The survey has been sent to 20,000+ E-consultancy subscribers and is already delivering some interesting results. If you would like to take the survey (and get a free copy of the resulting report) please visit the E-consultancy site.

http://surveys.e-consultancy.com/survey?iv=b510e601f9ffdd6

[If you have any problems accessing it through this URL you might want to try http://www.cscape.com/features/Pages/Customerengagementsurvey.aspx]

There are about 20 questions and it is designed to take about 10 minutes.

Thanks

Richard Sedley

---------------------

www.cscape.com