[Sigia-l] Personas vs Business Needs?

[Ziya Oz]

Jonathan Baker-Bates:

> are you not interested in observing users to inform your judgement here?

Absolutely. Which is why I said:

>> Substitute "personas" with "usage patterns" (either FIELD-OBSERVED or
>> conjectured)

(Incidentally, if you go back into the archives of this list, you'd see
fairly long, periodic discussions on personas. There's almost never any
consensus on its definition, how they are supposed to be used, who it's
supposed to help, why they are/aren't best practice, etc. That usually tells
me that personas belong to a class of lucrative devices that promise far
more than they deliver. But I digress.:-)

----
Ziya

Usability >  Simplify the Solution
Design >  Simplify the Problem