[Sigia-l] sitemap question

[Dinesh Nair]

Hi all,

I was wondering if it is a good usability practice to
include navigation paths to web pages in the
documentation. Or is it just better to design a site
map for the online tool.

Here's an example:

Consider, you have a web-based tool and users are
having a hard time navigating to the web pages for
performing a task. For instance, user submits a leave
request using a HRMS tool and supervisor approves the
request using the same tool. Should the navigation
paths be listed in the documentation or should a site
map be included in the tool? 
 
The reason why the users are facing navigation
problems might be because of the numerous functions
available with the tool.

An example of a task and the related nav path:
 
Task: Submit The Leave Request
Nav Path: Home page > Web Forms > Create > Leave
 
Thank You,
Dinesh Nair


		
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