[Sigia-l] How agile is agile?

David Talley dtalley at awwa.org
Wed Feb 15 12:06:41 EST 2006


For my first post here, I'd like to ask for some practical feedback from
IA and UX consulting types: How willing are you to join a project
already in progress and give suggestions to improve the current state of
things, knowing that you could have helped more if you'd been involved
from the beginning?

We've recently ended a relationship with someone whose expectations
differed from ours about what constituted work products and how much
time we as clients were to spend formatting documents in a way that the
consultant found acceptable. (Bitter? Moi?) It's way too late to start
over with someone else's idea of the Correct Process and full menu of
Acceptable Deliverables (each with its price tag attached). But we would
still like someone new to pass an experienced eye over the screen
layouts and IA in light of some basic user test results. Is it too much
to ask a new person to step in after things are already in motion?  Is
that something you're used to doing, or would it compromise the
standards of the profession?

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American Water Works Association 
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