[Sigia-l] IA's Responsibility

[andrew at humaneia.com]

Quoting "Harry G. Osoff" <qualityresearch at gmail.com>:

> Ultimate usability will result in greater revenues than are imagined.
>
> The more we insist on usability the more they will gives us the tools
> to make it easier, quicker, better, faster.
>
> In some cases this will not be an easy position to stand for.
> But who said life was fair.
>
> What is the associations viewpoint on this?
> Is there an IA's Oath?

Hi Harry,

my own view is that we have the duty to present the clients with 
options - and if they still want to shoot themselves in the foot, then 
we've done our best. Such truisms as "you will test this software, 
either before it goes out, or after" and "if you want it to be used, 
you have to make it usable" tied together with a few anecdotes seem to 
go a long way.

I don't think anyone makes any friends or influences too many people 
(say, what a neat title for a book!) by loudly pronouncing the client 
wrong. A little diplomacy and tact help.

I don't belong to any associations, and I don't know the IA's Oath - 
but here is a prayer for you: "God, grant me the wisdom to see the true 
path, the grace to accept those things that will not change, and 
deliver me from hand-editing these $#%^^& tables in Visio!" :)

Cheers, Andrew

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