[Sigia-l] Automated User Testing

[mfg345 at aol.com]

Hello,

My company is currently looking at different ways to perform user 
testing, specifically a way to test more users than traditional 
lab-based usability testing, set up the tests quickly, and cheaply test 
users outside our geographic area. I am looking for remote, automated 
testing that provides both quantitative (time on page, success 
rate/abandonment, paths, etc) and qualitative (user comments). I've 
only been able to identify a couple tools that do this - UserZoom 
(http://www.userzoom.com/eng/index.asp) and RelevantView 
(http://www.relevantview.com/). I was wondering if anyone on the list 
had experience with either of these tools, or could provide 
recommendations on any others.

Thanks,

Michael

(Sorry for any cross-posting)