[Sigia-l] Usability of technical docs and manuals

[Art Ignacio]

You might find some of what you're looking for here:

http://www.stcsig.org/usability/resources/
http://www.stcsig.org/usability/resources/toolkit/toolkit.html

>Anybody have links, books, resources that talk about the usability of user
manuals, technical >specs, etc? Not looking for the usability our
deliverables and artifacts (i.e. wireframes) but >rather those that the end
user sees.