[Sigia-l] Lynch Mob Wanted: Flight Booking Interface Behaviour

Andrew andrew at friendlymanual.com
Mon Jun 6 23:27:25 EDT 2005


Listera wrote:

>You seemed to be missing the import of iTMS in its entirety. I invite you to
>recall what legal digital music industry was like before iTMS and after. The
>iTMS story is not about technology (though how it works and scales are
>pretty interesting if you grok that sort of thing), its genius was the
>business model, convincing the all the major labels, licensing, DRM
>convenience, pricing, credit card payment aggregation, etc. You know, what
>we label as the overall user experience.
>
>  
>
Often the coolest thing isn't the technology, but the fact that the 
disparate rival players can pull their heads out of their respective 
sandheaps for long enough to agree on a standard. If that standard is 
misapplied, it does not detract from the amazing initial cooperation. 
Truly, the way is infinite, and infinitely surprising. :)

Best regards, Andrew



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