[Sigia-l] Intranet analytics

[Julie Renee Hatlen]

Please forgive the late reply...
I originally asked about intranet analytics and Ziya said:

"You may want to narrow your query to get a meaningful answer. Are you 
expecting analytics to unearth a problem you had no idea existed or are 
you looking for confirmation/validation of user stats for problems you 
have already identified? Is it the 'what' or the 'how'?

Ziya
Nullius in Verba"

My answer:
I think more the 'how'.  We've identified areas that could be improved and 
we're interested in the ways analytics could provide the data to 
facilitate finding solutions.  For example, comparing search logs to 
keyword metatags to see if the authors' language matches the users'.  I 
was wondering what kinds of methods people were using to improve taxonomy 
and navigation on intranets through analytics.  Also, if anyone knew of 
any articles on this topic.