[Sigia-l] Google IM,my.google.com(was Scholar)

Andrew Boyd andrew_db at bigpond.com
Tue Jan 11 16:04:55 EST 2005


Stewart Dean wrote:

> The eternal misplaced desire to own the customer!  One of the common 
> mistakes of bad IA :)
>
Hi Stew,

I would have said that this was a common mistake of marketing and 
project management, who then task the IA with this impossible dream :)

There has to be a Taoist-inspired saying somewhere about customers being 
like water, they may be guided, but the more you clutch onto them, the 
faster they slip through your fingers. :)

Best regards, Andrew

-- 
_________________________________________
Andrew Boyd 
Business Development Manager
Daily Basis P/L
Phone 02 6282 9797 or 02 4885 1357
Mobile 0412 641 074
Email andrew at dailybasis.com.au
or andrew_db at bigpond.com
_________________________________________




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