[Sigia-l] software for persona design

[Andrew Boyd]

Stewart Dean wrote:

>
> My advice - don't use personas. Instead focus on what the users do. 
> One person may be many personas in the system and I feel it's just 
> adding a level of complexity to the problem.
>
> Stew Dean
>
Hi Stew,

the only worry with that  - categorise by user, not 
per-user-per-function - is that there is a danger of missing things. If 
you are aiming to get as much done as possible on the first iteration, 
and have the time, is to go the full persona route. This is just a scope 
and definition thing, I guess. User "PA" may get "Area Financial 
Delegate" and "Social Coordinator" functions/tasks/roles included in a 
generic user duty statement or may not. Identifying all 
tasks/roles/functions, generating a persona per, and then attaching each 
persona to a user type is overkill, perhaps, but if you have time, why 
not? :)

Cheers, Andrew