[Sigia-l] length of nav labels

[Jared M. Spool]

At 09:11 PM 8/9/2005, Eric Scheid wrote:
>On 10/8/05 8:16 AM, "Jared M. Spool" <jspool at uie.com> wrote:
>
> > Now, there are some links that only needs a single word. For example, when
> > we tested HP.com for people who needed to download software, the word
> > "DRIVERS" worked just fine. Every user we tested found what they wanted
> > with that single-word link.
> >
> > But most links aren't that convenient. They require more words to allow the
> > user to succeed better.
>
>Would this be where Category Agreement Analysis comes in handy to determine
>if you need a spread or not?
>
>If not CAA, what other techniques might be used?

CAA will only tell you relative to your current vocabulary or content.

There are many other techniques for *discovering* the trigger words, such 
as field research, open-ended usability testing (including interview-based 
tasks), and the dreaded focus groups.

Jared


Jared M. Spool
User Interface Engineering
http://www.uie.com    jspool at uie.com

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